http://emc-careers.com/pleasanton-jobs en 2+ years in Contract Renewal, Sales, Customer Service and/or Technical support
Excellent written and verbal communication skills
Excellent organization and time management skills
A general understanding of contracts and terms specific to maintenance
Good negotiating/exception management skills
Ability to work independently while maintaining a team player attitude
Takes initiative; and uses all available resources
Research and problem solving skills
Self-motivated and driven to achieve goals
Education The most appropriate educational background might include an undergraduate business or technical degree ...]]> Tue, 07 Sep 2010 00:00:00 GMT 671835-Pleasanton-Other
Please read more at: http://www.emc.com/about/news/press/2010/20100706-01.htm

The Senior Technical Writer is responsible for developing and maintaining technical content to support Greenplum products. 

Specific responsibilites include planning document deliverables for new products and features, participating in feature design meetings, tracking and reporting on user-visible product changes, developing documentation for new products and features, and maintaining existing documentation for ongoing releases. The Senior Technical Writer may also be asked to review and/or develop content for other departments such as marketing and customer support.
This position will focus on the deliverables of Greenplum's Platform Engineering (GPE). GPE is responsible for certifying hardware and operating system configurations for use with Greenplum's core product, Greenplum Database. Deliverables of GPE include platform-specific build guides, which...]]> Tue, 07 Sep 2010 00:00:00 GMT 836087-Pleasanton-IT As a Sr. Software Engineer in QA Organization, you are responsible for overseeing functional and regression testing of the “Content Management Software” products. You will act as a lead to drive the testing strategy of projects across a variety of environments encompassing the latest application servers and databases, across a wide variety of operating systems and hardware platforms. You will participate in test case, design, and execution for particularly challenging projects. Sr. QA Engineer will serve as primary technical point of contact, and mediate software defects and regression exercises with Development. You will also be responsible for leading a team of QA Engineers locally and in India .

Job Responsibilities
Analyze changes and new features to the product based on functional and design specifications, recommending appropriate test strategies
Good leadership skills to allocate and manage work of other team members.
Design and implement test harnesses to in...]]> Tue, 07 Sep 2010 00:00:00 GMT 738267-Pleasanton-Other
Manages a team that provides a variety of highly complex financial data. Manages company financial models and plans. Performs economic research and studies subjects such as rates of return, depreciation, working capital, investments, and financial and expense comparisons. Supervises staff and performs reviews. Manages reforecast process. 

PRINCIPAL DUTIES AND RESPONSIBILITIES

* Supervise direct reports including conducting salary and performance reviews. Coach, hire and manage disciplinary action. 

* Designs/aligns overall organizational structure of department. 

* Manages a team that prepares analysis of worldwide, divisional and departmental financial performance. 

* Finalizes, reviews and reports worldwide annual budgets. 

* Responsible for reporting worldwide monthly reforecast and analysis of material variances. 

* Manages a team that implements new techniques for financial analysis. 

* Communicates budget/reforecast procedures and parameters to Functional Controllers. Responsible for data collection and monitoring of timely financial submissions from functional Controllers. 

SKILLS

* Ability to work in a high-pressure environment. 

* Time management skills. 

* Financial and analytical experience. 

* Thorough understanding of financial statement analysis and/or secured financing. 

* Sense of urgency. 

* Ability to influence others to achieve re...]]> Mon, 06 Sep 2010 00:00:00 GMT 827242-Pleasanton-Other The Global Alliance Rep is primarily responsible for managing all aspects of program pursuit activity within their customers. This includes from development of the opportunity through revenue recognition on new and existing programs. Ability to prioritize program opportunities, understand how and when EMC should engage each pursuit/opportunity with EMC counterparts (Sales, Business Development, Technical). A key metric will be to drive awareness of EMC’s capabilities across the Business Units and convert to demand creation and revenue. RESPONSIBILITIES
· Ability to engage and sustain Global Alliance pursuits of major programs (New & Existing). Gathers sufficient product information and functional application of EMC products, appropriate to the industry, including success stories and best practices.
· Demonstrates sustained record of sales achievement in the Global Alliances arena.
· Create and drive a sales plan that is in line with the overall business plan. Responsible for managing the forecast.
· Provide innovative solutions and strategies to solve complex issues and client's business problems
· Leads efforts to offer fully integrated technology solutions for the customer and in the preparation of response to RFPs and RFIs and necessary documentation in support of proposal efforts.
· General understanding of available cross functional resources
· Builds and maintains network among field sales and the partner organization to sh...]]> Mon, 06 Sep 2010 00:00:00 GMT 691640-Pleasanton-Other As a Sr. Software Engineer in QE Organization, you are responsible for functional and regression testing of one of our Browser-based products. This product will have extensive client-side logic and will provide a rich user experience. You will act as a lead to drive the testing strategy of the product, participate in test case design, and execution for particularly challenging projects. As a Sr. QE Engineer you will serve as a primary technical point of contact within the QE organization, and mediate software defects and regression exercises with Development. You may also be responsible for leading a team of QE Engineers locally and in other geographies.
Job Responsibilities
• Analyze changes and new features to the product based on Use Cases as well as functional and design specifications, recommending appropriate test strategies.
• Allocate and coordinate the work of other team members.
• Design and implement test harnesses to independently test product components.
•...]]> Mon, 06 Sep 2010 00:00:00 GMT 718356-Pleasanton-Quality-Assurance-﹠-Testing
Job Summary
As an Inside Sales Representative within EMC’s Software Group, you will work within a designated territory to qualify, develop and close sales opportunities for EMC’s Software solutions. Territories are defined either geographically or as a specific list of accounts, and the software solutions may include storage management products or content management products. This position requires excellent software solution selling skills to manage all aspects of the sales cycle, resulting in meeting or exceeding the assigned individual & team software sales quota. You will interact with field sales, pre-sales technical engineers, partners and customers across the country.

Job Responsibilities
To meet and/or exceed individual (and/or team) software & services revenue target(s)
Develop 3x sales pipeline, adding at least 2 new action items per week
Effectively build and execute a territory plan to maximize revenue
Learn and maintain in-depth knowledge of products and services, industry trends, and competition (18 hours of training per quarter)
Proactive calling of 40+ calls per day into identified prospects and install base accounts to achieve revenue targets
Maintain current and accurate account information and contact information within customer data base
Work with SE to technically qualify and advance opportunities to closure
Create and deliver sales presentations, including working with...]]> Mon, 06 Sep 2010 00:00:00 GMT 697011-Pleasanton-Other
The CMA line of business is looking for aggressive, Commercial software sales professionals who will identify and bring to closure, enterprise storage content management software sales with named accounts.

Job Responsibilities:
• Develop territory/account plans to achieve goals and exceed individual software quota responsibility
• Maximize the CMA opportunity while providing value added solutions to the customer
• Develop relationships with key decision makers, influencers and partners.
• Manage effective working relationships with large virtual team and support structure.
• Consistently build and deliver on an accurate territory pipeline
• Travel within the assigned territory is required

Qualifications:
• A proven track record of significant over-quota achievement and demonstrated career stability
• Minimum of 6+ years related software selling experience (ex; Content Management, ERP and CRM)
• Excellent presentation skills to executives & technical team members
• Excellent written and verbal communication skills]]> Mon, 06 Sep 2010 00:00:00 GMT 505802-Pleasanton-Sales Provides focus and drives consistency in the execution of all Maintenance Support Services-MSS related matters to a strategic account/customer. Acts as EMC MSS ambassador to the customer and as the customer's representative within EMC. Individual leverages the support of local and corporate resources in managing and attaining a high level of customer satisfaction. Identifies, informs, and works with the account team on potential sales opportunities. Nurtures customer relationship and acts as a sales enabler to drive re-purchase loyalty toward EMC equipment and software. The individual ensures maximum correlation between customer requirements and EMC services to strive toward delivering consistent service levels by exceeding customer expectations. The Individual will be responsible for providing detail reporting and trending analysis using all MSS services tools.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Ensures consistent communications between sales, TS as well as other MSS personnel. Also responsible for communication to the customer, Storage Administrators up to the Sr. Storage Director.
Manages and coordinates the processing and implementation of all MSS changes, including changes related to customer requests, Field Change Order (FCO), EMC Technical Advisory (ETA), and reconfigurations.
Maintains awareness of all service matters including Technical Solutions implementations and activities. Coordinates service activities with EMC account team and...]]> Mon, 06 Sep 2010 00:00:00 GMT 885635-Pleasanton-Other
Would you like to be a part of the revolution in healthcare happe...]]> Mon, 06 Sep 2010 00:00:00 GMT 627009-Pleasanton-Other EMC Documentum is the leader in Enterprise Content Management; our Documentum software is used to manage the information of most Fortune 2000 organizations. Leveraging its leading information management position, EMC Documentum offers opportunities to explore, analyze and understand information in ways never before possible. Case management is an innovative, exciting paradigm for creating collaborative information- and process-based enterprise applications. The EMC Documentum xCelerated Composition Platform (xCP) provides a platform for rapidly building information management applications.

Job Summary
We are currently seeking a passionate, talented, innovative customer-focused Senior Product Manager who will lead the analysis and development of our next generation platform for EMC Documentum as well as our XML product offerings. The platform will work seamlessly in the cloud and on premise and will need to support case management capabilities as well as traditional ECM functionality.

This high impact role will work with our customers, partners, senior management team, user experience group, engineering, architects, our developer community, and our marketing team to define product strategy for the platform.

Job Responsibilities
Drive product strategy and direction for next-generation platform, including xDB, our XML database offering.
Collaborate closely with architects, engineers, and other product managers to driv...]]> Mon, 06 Sep 2010 00:00:00 GMT 822015-Pleasanton-Product-Management
Prepares and reviews a variety of complex financial data and assists in maintaining and updating company financial models and forecasts. Performs analysis to support the forecast process.

PRINCIPAL DUTIES AND RESPONSIBILITIES

· Assists in review of actuals vs. forecast and investigation of material variances.

· Perform ad hoc requests for analysis of financial data.

· Participates in forecast and planning cycles.

· Develops tools for improving the forecasting and actual results reporting processes and rolls them out to the larger population.

· Helps to resolve issues that arise between various groups.

· Performs analysis to support forecasting for several aspects of the company's financial performance.

· Assists in communicating reforecast procedures and parameters to functional controllers.

SKILLS

· Strong computer skills. (Hyperion-Essbase and Oracle Preferred)

· Analytical ability.

· Problem solving skills.

· Sense of urgency.

· Accountability.

· Ability to multi-task.

· Financial and analytical experience.

Education Required:

Accounting or Finance Degrees Only

Experience Required:

4-8 Years]]> Mon, 06 Sep 2010 00:00:00 GMT 700615-Pleasanton-Other Mon, 06 Sep 2010 00:00:00 GMT 849235-Pleasanton-Pre-Sales
Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions. Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers. Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within a specific practice area. Makes technical and sales presentations to technical staff and top management. Assists in preparation of responses to RFPs, RFIs, RFQs. 

PRINCIPAL DUTIES AND RESPONSIBILITIES

Works with Sales Team to develop and implement specific account penetration strategies, produce account specific software and sales plans. Maintains knowledge of competitive solutions to effectively address and dispel customer objections to EMC solutions, and to train TC''s, CSL''s, and Practice Managers. Presents and markets the design and value of proposed EMC solution to customers and prospects. Anticipates technology and/or market trends and provides guidance on their application to external customers and feedback of business requirements back into EMC''s engineering and marketing organizations. Successfully builds relationships with sales team members, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate. Qualifie...]]> Mon, 06 Sep 2010 00:00:00 GMT 490507-Pleasanton-Pre-Sales
Responsibilities:
• Responsibilities include establishing and directing execution of the Capture Plan, developing the win strategy, working with account managers to determine teaming approach and negotiating attractive teaming agreements and work share.
Identifying and participating in events such as customer calls, industry days, trade shows and seminars that support capture objectives.
• Managing the capture process, including working with the proposal manager in support of proposal activities to ensure the win strategy is presented throughout the proposal.
Developing price-to-win targets and pricing strategies.
• Leading team sessions including Win Strategy, Black Hat, and Color Team reviews.

Qualifications:
The successful candidate will have the following qualifications:
• Bachelors degree or 10+ years relevant work experience
8+ years experience in managing and leading the successful capture of complex State and Local Government opportunities.
Proven track record capturing programs and developing winning proposals.
• Understanding of entire business development lifecycle.
Willingne...]]> Mon, 06 Sep 2010 00:00:00 GMT 712446-Pleasanton-Other Mon, 06 Sep 2010 00:00:00 GMT 627027-Pleasanton-Other Need to have WW experience to be considered for this job Job Description This role possesses a worldwide responsibility with a hands-on focus on the Americas business. The majority of, if not all, resources will report solid line into the practice. These will be dependent on the technology. · Practice leader for a community of consultants and Practice Managers (solid line or dotted line depending on the particular Practice). · Establishing a strong sense of community across a disparate group of consultants spread out across the Americas · Help to develop a thriving consulting business around the competency / technology area · Ensure we have a world class team to deliver practice related services to our customers Specific Duties & Responsibilities · Provide leadership and direction to the Practice Community · Provide thought leadership and subject matter expertise to the sales team on key sales opportunities · Hands on role in delivering strategic projects · Ensure team meets utilization targets · Meet personal utilization targets (personal targets will be set based on the maturity and requirements of the specific practice) · Drive recruitment as required within the Practice Area (work in close co-operation with the Regional Service Directors) · Work with the PBU Liaison Leads to define and execute an effective training program for the Community around New Technology releases · Work as part of the WW Practices Leadership Team · Work with the Sol...]]> Mon, 06 Sep 2010 00:00:00 GMT 627026-Pleasanton-Other Accountable for promoting and maintaining a high level of Customer Service in a geographically defined area. Manages a diverse group of business and technical professionals to ensure customer satisfaction through high quality post-sales support, installation, repair, modification and preventive maintenance of equipment and software. Responsible for achieving Regional financial and business objectives. Promotes development of strong, cooperative relationship with local Field Sales and Professional Services organizations.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Manages and coordinates field operations for all Customer Service functions including both regional and functional quarterly goals and objectives. Maintains customer files and office records of all service activity. Secures and monitors local Service Contracts and initiates associated invoicing. Negotiates with EMC Sales and Customers to provide maximum revenue generation while strengthening relationships and customer loyalty. Valid driver''s license, reliable automobile, and pager required for required traveling.
Directly supervises and manages a diverse and varied group of Managers and Technical Professionals including: 5 ? 10 Field Service Managers, Service Account Managers, Open Systems and Mainframe Hardware Customer Engineers, Software Customer Engineers, Configuration Specialists, Network Specialists and Post-Sales Support Engineers. Supervises multiple Regional Administrative Support Sta...]]> Mon, 06 Sep 2010 00:00:00 GMT 885632-Pleasanton-Other Account Responsibility: (Strategy)
Developed key partner relationships and created strategic executable partner account plans. Proven ability to navigate through the partner’s organization.
Proven ability to leverage internal and external resources to achieve sales objectives.
Engages partners in acct mappings with direct sales and drives strategic revenue goals.
Solid understanding of GFS offerings.
Extensive understanding of vertical and knowledge of business intersection.
Responsible for messaging and driving partner strategy with limited direction.
(Execution)
Focuses efforts primarily on driving programs and execution, however provides suggestions and input as to how to enhance and refine programs.
Proven track record of achieving assigned goals.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Partner and Field Sales Relations: (Strategy)
Establishes and maintains influential relationships at all levels within both Sales and the Partner's organization.
Viewed by partners and peers as knowledgeable and competent, but not the leading expert.
Ability to navigate intense political and competitive environments and build consensus.
Delivers clear, well organized presentations.
Proactively uses resources to achieve assigned quarterly goals.
(Execution)
Utilizes cross functional resources much of the time, but not as a big part of the daily strategy.
Viewed by partners and p...]]> Mon, 06 Sep 2010 00:00:00 GMT 712413-Pleasanton-Other global UXD team to work on the growing xCP product line. We are looking for someone with UI Engineering experience who is looking to take on a UXD role to help us design and build our IDE for the xCP product-line. Additionally, if you have Business Reporting, Search, Analytics, Application Development Tooling and Intelligence experience, these skills will help you to create elegant and sturdy solutions for xCP’s application builders. You will be joining a global design team, located in either our Pleasanton CA or Cambridge MA offices, reporting to the Manager of UXD Design in Cambridge.
The central focus for this role will be to help us design and build xCP’s IDE environment. The candidate must be a strategic, self-motivated, creative, highly communicative both verbally and in writing, capable of adapting quickly to an incredibly fast-paced and evolving environment.
This is an active hands-on role, designing key pieces of the core product, and solving complex interactions. The candidate should also be comfortable prototyping his/her ideas in Axure, as well as by other means, to be able to quickly ideate and refine your designs in an Agile Software Development environment.
Responsibilities
The responsibilities for this position include:
Overall Design Process
· With Product Management, define the requirements of new features and redesigns of existing featu...]]> Mon, 06 Sep 2010 00:00:00 GMT 591924-Pleasanton-Other Mon, 06 Sep 2010 00:00:00 GMT 870008-Pleasanton-Marketing Build and manage lead development pipeline-Regional campaigns, cold calling, etc…
Achieve or exceed goal for qualified leads on a monthly basis
Qualify all sales leads based upon specific lead qualification criteria definitions
Provide baseline research within targeted accounts to identify key contacts and critical account information prior to prospecting call
Develop superior customer service relationship with prospects
Provide weekly activity report to management
Proactively continue company product and competitive product and market knowledge via website, on-line webinars, and marketing information
Update lead rank/stage and prospect interaction in CRM application daily
Profile :
Experience with Enterprise qualification, Director and above level contacts...]]> Mon, 06 Sep 2010 00:00:00 GMT 432324-Pleasanton-Other This position is responsible for all aspects of financial modeling, planning, forecasting, and reporting activities for the global consulting and education businesses within the Information Intelligence Group of EMC. The successful candidate will manage a geographically dispersed team of analysts that support local executives, and work on subjects such as bookings and revenue analysis, headcount and expense analysis, forecasting, high level metrics, and other ad hoc analysis as required. They will be the primary finance partner to worldwide consulting and education leadership to consult on business performance.

PRINCIPAL DUTIES AND RESPONSIBILITIES
· Leadership - Lead a geographically dispersed team that prepares analysis of worldwide financial performance. Also be a strong voice within the finance community in designing and improving internal financial and operational processes.
· Business Partnering - Work directly with Senior Management to provide meaningful reporting and specialized analysis to support business decision-making. Be a source of sound financial advice and counsel.
Planning - Work with corporate finance and the geographies to draft, review, and finalize annual budgets. Develop standardized budgeting and forecasting models, and communicate budget/forecast procedures and parameters to geographies. Report and analyze any material variances.
Control - Establish and operate necessary internal controls and procedures ...]]> Mon, 06 Sep 2010 00:00:00 GMT 770386-Pleasanton-Other Mon, 06 Sep 2010 00:00:00 GMT 671831-Pleasanton-Other
 Responsible for driving the sales and delivery overview of solutions of consulting services related to the EMC Infrastructure Consulting business resulting in significant increase in services revenue for EMC

Point of contact for the field Account Managers, Client Solution Directors and Managing Client Solution Directors to coordinate sales initiatives ...]]> Mon, 06 Sep 2010 00:00:00 GMT 824853-Pleasanton-Other
EMC Ionix has a partnership with Cisco, whereby Cisco resells our NCM, (Voyence), product. The Cisco Alliance Manager will be tasked with enabling the partner, serving as the partnership “Evangelist”, and driving the business. This role will have global responsibilities and will ideally be located in the Bay Area. This is an exciting opportunity to work with two of the top companies in the IT industry today !
Principal Duties and Responsibilities:

Manage the overall Cisco-Ionix relationship from a Sales/Business Development perspective.

Articulate the overall EMC, (and especially Ionix), Value Proposition within Cisco
Ensure Cisco sales and technical personnel are trained in accordance with contractual requirements
Ensure Cisco sales and technical personnel can effectively articulate the Ionix value proposition
Serve as Cisco’s “ombudsman” within Ionix and ensure that their needs are being met
Ensure Cisco’s “Field Readiness”, (e.g., access to Powerlink , access to online training, access to sales and marketing materials, access to software downloads, etc)
Regularly engage and develop solid rapport with Ionix salesforce. Ensure Ionix salesforce understands the value of the relationship and the Ionix-Cisco Field Rules of Engagement
Regularly engage and develop solid rapport with Ionix Field BDM’s covering Cisco
Engage key internal constituents to assist in the success of this relationship. Such const...]]> Mon, 06 Sep 2010 00:00:00 GMT 819760-Pleasanton-IT
Product Lifecycle (PLC)

- Maintain Product Lifecycle Process, Documentation templates and policies. Work cross functional with product and engineering organizations to define and implement advances to the process.

- Drive adoption of the PLC by orchestrating training within the broader organization

- Lead definition, publication and maintenance of the release model (majors, minors, service packs, feature packs) and product lifecycle policies (EOS, EOL etc) Cross product unit alignment - Communicates program initiatives and status across IIG’s core product business units, software divisions and/or third party partners. Develops and defines program roadmaps, status, issues and success metrics. - Ensure roadmap alignment across product units and develop overall product readiness for key industry events and product/platform launches. Field communication - Maintain Roadmap development and publishing proc...]]> Mon, 06 Sep 2010 00:00:00 GMT 810464-Pleasanton-Consultant
Product Lifecycle (PLC)

- Maintain Product Lifecycle Process, Documentation templates and policies. Work cross functional with product and engineering organizations to define and implement advances to the process.

- Drive adoption of the PLC by orchestrating training within the broader organization

- Lead definition, publication and maintenance of the release model (majors, minors, service packs, feature packs) and product lifecycle policies (EOS, EOL etc) Cross product unit alignment - Communicates program initiatives and status across IIG’s core product business units, software divisions and/or third party partners. Develops and defines program roadmaps, status, issues and success metrics. - Ensure roadmap alignment across product units and develop overall product readiness for key industry events and product/platform launches. Field communication - Maintain Roadmap development and publishing proc...]]> Mon, 06 Sep 2010 00:00:00 GMT 810465-Pleasanton-Consultant
Job Description:

The EMC Documentum xCelerated Composition Platform (xCP) enables customers to rapidly build and deploy case-based solutions at a lower cost and with fewer resources. Documentum xCP includes application composition and deployment tooling, best practices, and reference applications. It allows customers to configure versus code, so they can deliver case-based applications faster and with greater agility. Key to the value of Documentum xCP is its rich application composition tooling as well as its highly performing UI runtime.

As a senior member of the xCP engineering team, this person will lead the architecture, design, and implementation of the xCP UI runtime environment. This person must have a passion for developing highly performing, rich and flexible web-based UI infrastructure. They must be forward looking, attentive to detail, and be able to draw upon experience in building modern, enterprise-class, multi-tier applications.

Responsibilities:

Define the architecture for the new Documentum xCP UI runtime environment and communicate it effectively to the engineering team
Provide general technical leadership to other engineers in the xCP engineering organization
Work with product management and design to ensure requirements coverage and negotiate tradeoffs
Work collaboratively with other xCP architects to design, architect, and implement t...]]> Mon, 06 Sep 2010 00:00:00 GMT 652437-Pleasanton-IT As the Sr. Manager, Community Strategy, you will be responsible for defining and executing EMC's overall community roadmap. Qualified candidates will have a proven record of customer engagement across the social web, deep knowledge of online communities and social networks, experience managing and growing large B2B communities, great cross-team collaboration skills and a passion for technology. The successful candidate will lead EMC's internal and external community strategy, developing and maintaining relationships with employees, customers, partners and prospects to drive broad reach and a deeper connection to the EMC brand and products. Responsibilities : · Manage EMC's primary community offerings, the EMC Community Network (external) and EMC|ONE (internal). Individual will be responsible for defining the overall community strategy, aligning with EMC's social strategy, and ultimately executing towards the vision. · Create and sustain a model of enablement, ultimately providing the tools, skills a...]]> Mon, 06 Sep 2010 00:00:00 GMT 870030-Pleasanton-Other Mon, 06 Sep 2010 00:00:00 GMT 863626-Pleasanton-Other Provides direction and drives consistency in the execution of all Maintenance Support Services- MSS related matters to a strategic account customer. Acts as EMC MSS ambassador to the customer and as the customer's representative within EMC. Individual leverages the support of local and corporate resources in managing and attaining a high level of customer satisfaction. Identifies, informs, and works with the account team on potential sales opportunities. Nurtures customer relationship and acts as a sales enabler to drive re-purchase loyalty toward EMC equipment and software. The individual ensures maximum correlation between customer requirements and EMC services to strive toward delivering consistent service levels by exceeding customer expectations. Individual will provide detail reporting and trending using all of the MSS services tools. This individual must be able to analyze the data and provide detailed recommendations/interpretation of the report to a "C" level Executive.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Overall MSS related responsibility of complex accounts; such as:
Global Accounts requiring the SAM to work closely with the Global Account Manager
Accounts that represent a significant portion of MSS revenue base
Accounts with an install base spanning over multiple Divisions or Geographic locations
Matrix Management responsibility of multiple SAM's, ASR and resident RxS or resident CE's
Provides an overall global strategic v...]]> Mon, 06 Sep 2010 00:00:00 GMT 845860-Pleasanton-Other EMC Documentum is the leader in Enterprise Content Management; our Documentum software is used to manage the information of most Fortune 2000 organizations. Leveraging its leading information management position, EMC Documentum offers opportunities to explore, analyze and understand information in ways never before possible. Case management is an innovative, exciting paradigm for creating collaborative information- and process-based enterprise applications. The EMC Documentum xCelerated Composition Platform (xCP) provides a platform for rapidly building dynamic case management applications.

Job Summary
We are currently seeking a passionate, talented, innovative customer-focused Product Manager who will lead the product definition of the next generation of application building tools for EMC Documentum and xCP. Our vision is to create tools & services that enable the creation of powerful, sophisticated case management applications through the use of modeling and configuration, using little or no coding.

This high impact role will work with our customers, partners, senior management team, user experience group, engineering, architects, and marketing team to define product strategy for the application-building products.

Job Responsibilities
Drive product strategy and direction for the tooling and services our customers and partners use to build applications
Innovate on behalf of customers and partners to define the pro...]]> Mon, 06 Sep 2010 00:00:00 GMT 743638-Pleasanton-Other
EMC xCP Business Unit is seeking a Senior Level Program Manager to join our Business Operations team as manager of the program management organization. In addition to management responsibilities, this person will be a key member of the Business Operations group collaborating with team members to ensure that strategic decision making occurs to optimize the xCP product portfolio.

This person will manage multiple highly complex technical software programs, projects and initiatives from the beginning of the product life cycle until the product is released. They will also maintain an awareness of industry trends, business conditions and internal processes and practices to ensure the success of complex programs and initiatives.

PRINCIPAL DUTIES AND RESPONSIBILITIES

· D Drives the creation and management of multiple cross-functional leadership teams, inclusive of IIG’s core business units, engineering groups and/or third party partners. Develops, defines and oversees execution of critical program elements. Leads cross-functional priority setting and resource allocation relative to each program, project and/or initiative. This position requires extensive coordination with Engineering, Product Management, and Marketing

· Develops and maintains multiple complex technical programs that include diverse practices, services and/or initiatives. Facilitates, coordinates and leads cross-functional teams to complete multiple complex technical prog...]]> Mon, 06 Sep 2010 00:00:00 GMT 741806-Pleasanton-Other Provides focus within EMC for all Global Service issues to an EMC customer. Manages one or more groups or departments of managers and or supervisors within a functional area. Acts as EMC''''s ambassador / liaison to the customer and as the customer''s representative within EMC. Identifies and informs the assigned sales team and Technical Solutions Team of potential sales and services opportunities. Nurtures customer''s relationship with EMC such that the customer regularly purchases EMC equipment. Ensures maximum correlation between customer needs and EMC Global services and products. Ensure that all aspect of EMC''''s value proposition are communicated and represented to the customer.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Manages through first level managers. Applies technical expertise in order to resolve highly complex customer issues by coordinating the technical support between the field and Customer Service managers. Interfaces with Executives, Engineering, Sales, Marketing, Customer Service and customers to resolve business, and technical issues on all products and services.
Represents EMC to the customer, ensuring that the customer is totally satisfied, while keeping EMC''''s best interest in mind. Utilizes the CSMS to co-ordinates activities with Account Personnel from Sales, System Engineering, Customer Service and Technical Solutions Team personnel to ensure all customer needs are met.
Responsible for the scheduling, staffing, managem...]]> Mon, 06 Sep 2010 00:00:00 GMT 802015-Pleasanton-Other Mon, 06 Sep 2010 00:00:00 GMT 841620-Pleasanton-HR Mon, 06 Sep 2010 00:00:00 GMT 841607-Pleasanton-HR
Documentum, a division of EMC, is seeking a bright, highly talented, and motivated engineer to join the Platform Infrastructure team, responsible for owning and developing state of the art features. Platform Infrastructure is the core engineering group in Documentum and a foundation component for EMC’s Intelligent Lifecycle Management (ILM) product vision. The products in Platform Infrastructure are built on cutting-edge technologies such as Java, Web Services, JMS and XML. These products provide ways for organizations to effectively manage their content. Documentum has a strong customer base of 3000+ and growing. We are looking for a senior level engineer who is passionate about combining strong user experience with state of the art technology to produce products in the fast growing content management software marketplace. Job responsibilities:
Define/Design Product architecture
Provide technical and architectural leadership to team members.
Take complete ownership of significant features including architecture, high-level design and implementation
Program/Design in Java, JMS and Web Services
Work closely with Product Management for the product vision and translate product requirements to functional and design specifications
Implementing solid, maintainable design and code using standard practices and tools
Work closely with QA to review test plans and test cases
Work with offshore team
Mentori...]]> Mon, 06 Sep 2010 00:00:00 GMT 634347-Pleasanton-IT Would you like to be a part of the revolution in healthcare ha...]]> Mon, 06 Sep 2010 00:00:00 GMT 631633-Pleasanton-Quality-Assurance-﹠-Testing
GENERAL SUMMARY
Manages multiple complex technical programs, projects and initiatives affecting area goals and objectives. Drives the creation and management of cross-functional leadership teams; facilitating, coordinating and leading cross-functional teams to complete a variety of technical program plans, tasks, and milestones. Defines priorities and resources allocated to programs, projects and/or initiatives. Maintains an awareness of industry trends, business conditions and internal processes and practices to ensure the success of complex programs and initiatives.

PRINCIPAL DUTIES AND RESPONSIBILITIES
Drives the creation and management of multiple cross-functional leadership tea...]]> Mon, 06 Sep 2010 00:00:00 GMT 636579-Pleasanton-Other Performs diversified and broad complex administrative duties for organization Executive who is responsible for a major function such as operations, finance or sales. May take and transcribe dictation of a complex and confidential nature and assists in designated administrative details using initiative and judgment. Acts on behalf of others as delegate. Demonstrates knowledge of company policy, organization, and a high level of technical skill. Exhibits high level of professionalism on consistent basis. Uses general office equipment and PC in performing assigned tasks. Answers telephone and takes and relays messages.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Receives, screens and handles telephone calls, incoming mail, publications and other correspondence, some of which may be of a confidential or sensitive nature. Fills in for other executive assistants when coverage is needed.
Makes travel and lodging arrangements as required. Monitors vacations, schedules and calendars. Organizes meetings and meeting logistics.
Drafts own responses based on knowledge of the organization''s policy, procedures or particular situation. Has knowledge of organizational structure and maintains organizational charts.
Interacts and establishes networking relationships with outside customers/high-level executives/administrative assistants in a professional manner.
Prepares memoranda, reports and other materials for staff and business meetings. May attend staff meeti...]]> Mon, 06 Sep 2010 00:00:00 GMT 815075-Pleasanton-Other Mon, 06 Sep 2010 00:00:00 GMT 676886-Pleasanton-Other Mon, 06 Sep 2010 00:00:00 GMT 812662-Pleasanton-Other As a Sr. Software Engineer in QE Organization, you are responsible for functional and regression testing of our Builder product (tool that helps our customers build and deploy solutions). You will act as a lead to drive the testing strategy of the product, participate in test case design, and execution for particularly challenging projects. As a Sr. QE Engineer you will serve as a primary technical point of contact within the QE organization, and mediate software defects and regression exercises with Development. You may also be responsible for leading a team of QE Engineers locally and in other geographies.
Job Responsibilities
• Analyze changes and new features to the product based on Use Cases as well as functional and design specifications, recommending appropriate test strategies.
• Allocate and coordinate the work of other team members.
• Design and implement test harnesses to independently test product components.
• Develop test plans and specifications and impl...]]> Mon, 06 Sep 2010 00:00:00 GMT 883066-Pleasanton-Quality-Assurance-﹠-Testing
EMC has an exciting and challenging opportunity for the position of Research, Communications and Training Manager, Finance within our worldwide Corporate Finance Organization. This position will be responsible for the Research, Communication and Training of our corporate policies and procedures related to Revenue Recognition. You will join EMC's Global Revenue Assurance and Accounting Team and be our communications leader as we partner with others throughout the corporation. You will disseminate and distribute information using a variety of communications tools (website, live seminars, conference calls, Q&A, etc.). In this highly visible role, the ideal candidate will have strong communication skills, an ability to build strong working relationships across all levels of our global organization, excellent customer service skills, a desire to improve processes, strong knowledge of revenue recognition accounting principals, and an aptitude for researching and summarizing technical accounting issues.
PRINCIPAL DUTIES & RESPONSIBILITIES:
Provide technical training to cross functional teams including Sales, Legal, Services, etc. as required
Research and maintain EMC revenue accounting policy in accordance with U.S. GAAP

Analyze emerging issues in consultation with corporate HQ and independent auditors
Drive and implement change in all areas related to revenue policy development and communication including process improvement and cus...]]> Mon, 06 Sep 2010 00:00:00 GMT 873989-Pleasanton-Other As a Sr. Software Engineer in QE Organization, you are responsible for functional and regression testing of one of our Browser-based products. This product will have extensive client-side logic and will provide a rich user experience. You will act as a lead to drive the testing strategy of the product, participate in test case design, and execution for particularly challenging projects. As a Sr. QE Engineer you will serve as a primary technical point of contact within the QE organization, and mediate software defects and regression exercises with Development. You may also be responsible for leading a team of QE Engineers locally and in other geographies.
Job Responsibilities
• Analyze changes and new features to the product based on Use Cases as well as functional and design specifications, recommending appropriate test strategies.
• Allocate and coordinate the work of other team members.
• Design and implement test harnesses to independently test product components.
•...]]> Mon, 06 Sep 2010 00:00:00 GMT 883068-Pleasanton-Quality-Assurance-﹠-Testing Provides marketing strategy and direction for EMC’s portfolio of Online Support tools within the Customer Support Service’s eServices line of business within EMC Global Services.

PRINCIPAL DUTIES AND RESPONSIBILITIES: · Responsibilities include assessing market requirements for online support/self help offerings, investigating new online support services/ technologies, developing recommendations for business direction and strategies. · Develop and execute marketing programs and initiatives to drive awareness and adoption of the Online Support Tools, including core positioning and messaging, management and results tracking/reporting, targeting both internal and external users. · Promote value/benefits of online support tools to drive case deflection and enable users to gain an understanding to fully utilize Online Support tools. · Guides online support tools introductions and updates; responsible for creating content, communications/updates for newsletters, online support new page, Sales Advantage articles, Customer Advantage blurbs, social media and presentations. · Position requires ability to interface with all levels of the organization including the executive management team, global marketing, product/services marketing, eService business development and planning as well as external customers, press & industry analysts. · Maintain competitive and industry research on Online Support tools/eServices strategies. · Monitor social media channels and...]]> Mon, 06 Sep 2010 00:00:00 GMT 808158-Pleasanton-Marketing
Job Description:

The EMC Documentum xCelerated Composition Platform (xCP) is an entirely new product which enables customers to rapidly build and deploy case-based solutions at a lower cost and with fewer resources. This solution is applicable anywhere in a business that leverages a consistent, repeatable process regardless of complexity. It will enable business to achieve dramatic quality and efficiency gains. Documentum xCP includes application composition and deployment tooling, best practices, and reference applications. It allows customers to configure versus code, so they can deliver case-based applications faster and with greater agility. Key to the value of Documentum xCP is its rich application composition tooling as well as its highly performing UI runtime.

Responsibilities:

Develop client-side and server-side code for this rich, new, web-based application
Provide general technical leadership to other engineers in the xCP engineering organization
Work with product management and design to ensure requirements coverage and negotiate tradeoffs
Work collaboratively with xCP architects to design and implement the overall application composition platform
Develop reliable implementation cost estimates based on use cases, designs and architecture
Work with quality assurance, technical publications, and customer support teams to ensure that products ex...]]> Mon, 06 Sep 2010 00:00:00 GMT 888620-Pleasanton-Other